Privacy policy

1. Introduction

This Privacy Policy ("Policy") describes how Science of Sales LLC, operating SalesPutty ("Science of Sales," "SalesPutty," "we," "us," or "our"), collects, uses, processes, stores and discloses information in connection with done-for-you cold email outreach, campaign setup, CRM, contact dashboards and related services ("Services"). By accessing the Services, websites, systems and platforms (the "Platform"), or by engaging us contractually, you ("Client") agree to this Policy and our Terms. If you do not agree, do not use the Services.

2. Definitions

"Client Data" means data you or your users submit to the Platform: business name, contact and billing details, onboarding answers, campaign content, uploaded CSV files (including dormant leads, past customers and do-not-contact lists), blocked domains, CRM records you create or import, team member details, and credentials or API tokens you provide.

"Platform Data" means data created, collected, enriched or derived by the Platform in the course of delivering the Services: prospect and company records sourced by our providers, email verification results, enrichment, sending infrastructure records, campaign interaction data (replies, bounces, opt-out requests), deliverability telemetry, engagement metrics, analytics, models, benchmarks and derivative insights.

3. Information we collect

Client Data as defined above; outreach contact data (name, job title, employer, business email, social profile links, phone numbers and other publicly available or provided business information); campaign interaction and communication history; and automatically collected data such as server logs, usage data, device information and metadata.

4. Ownership of Client Data

Client Data is yours. You retain all right, title and interest in Client Data. We do not sell, rent, license or share Client Data with any other client or third party for their own use.

You grant Science of Sales a limited, non-exclusive, revocable license to host, process and transmit Client Data solely to provide the Services to you. Client Data is logically isolated per client: each client receives a separate CRM, separate sending workspace and workspace-scoped blocklists.

Client Data is processed only by service providers acting on our instructions to deliver your Services (for example email sending, email verification, hosting, payment processing and transactional email), bound to use it for no other purpose, or where disclosure is required by law.

5. Ownership of Platform Data

Science of Sales is the sole and exclusive owner of all Platform Data, including data processed, enriched, generated or derived through the Platform, whether or not it originated from Client Data, except the Client Data itself. You acknowledge you have no ownership or proprietary interest in Platform Data unless explicitly agreed in writing.

Science of Sales may use Platform Data to operate, improve and develop the Services, including training or refining automation, deliverability and targeting systems, and to produce aggregated or anonymized insights and benchmarks. Aggregated or anonymized outputs will not identify you or expose your Client Data to any other client.

Warm leads delivered to your CRM, and the records in your CRM, remain available to you for export and use in your business for the life of your subscription.

6. How we use data

To set up, run, monitor, optimize and report on outreach campaigns; to fulfill contractual obligations; to improve our Services, tools and internal processes; to develop automation, deliverability and targeting systems using Platform Data; and to comply with legal obligations.

7. Client responsibility

You represent and warrant that you have a lawful basis to provide any personal or third-party data you submit. You are responsible for the legality of your offer and messaging and for compliance with applicable law, including CAN-SPAM, CCPA, TCPA and CASL. You agree to indemnify and hold harmless Science of Sales LLC and its officers, affiliates, contractors and agents from claims arising out of your content, data or misuse of the Services.

8. Disclosure

We disclose data only: to service providers delivering the Services under Section 4; to comply with legal obligations, law enforcement requests or regulatory requirements; to protect our rights, property or safety; or in connection with a merger, acquisition, restructuring or sale of assets, in which case Client Data remains subject to this Policy.

9. Retention and deletion

We retain data as long as necessary to provide the Services, comply with legal obligations, resolve disputes and enforce agreements. On written request after your subscription ends, we will delete or return Client Data within a commercially reasonable period, except where retention is required by law. Platform Data is retained at our discretion.

10. Security

We implement commercially reasonable technical, administrative and physical safeguards, including encryption of stored credentials and provider tokens, hashed API keys, row-level access controls and per-client workspace isolation. No method of transmission or storage is completely secure. You are responsible for safeguarding your credentials.

11. Jurisdiction and contact

The Services are offered to B2B companies in the United States and Canada. Questions about this Policy: ben@scienceofsales.io.